To win the Sundes Award, properties must pass all 4 stages of The Sundes Test, where a Hospitality Expert will make a home visit for the last details review.
The 100 criteria of the Sundes Test include “measurable” aspects such as WiFi speed and water pressure in the showers, as well as “sensory” criteria such as the aesthetics of the design, the aroma of the spaces and the quality of the amenities such as creams, candles, oils. These criteria represent the “recipe for 5 star hospitality” for the Sundes team.
How do we develop these criteria? Interviewing expert travel curators, designers, hoteliers, architects, and of course, regular travelers. All the talks have started with the same question: How to achieve a perfect stay?
If you are a guest, the good news is that we have done the hard work for you. We have eliminated the contingencies of the election. If you are in Sundes, you can rest in peace without doubting the veracity of the booked services, you only need to worry about packing for the next stop.
If you are a host, this process allows us to find the strengths and weaknesses of your home and, based on that, suggest you specific improvements to meet the best standards and reach 100% of its potential. The Sundes Award helps your home stand out even more from the crowd and get the recognition and reservations it deserves. You will be the insignia that represents your country or destination in the world.
Our team of hospitality experts spend at least three hours in each nominated home, using each service and recreating situations from a guest’s everyday life. If something is not right, they will find it …
Gentle, fluid communication with a good disposition is essential for a good management of bookings.
Visiting a destination can keep you active during the day, but the pleasant sleep of the guests is as important as a good location
A good bed with white cotton sheets is the basis of a good accommodation service. Rest after long hours of travel is usually one of the first activities that guests do when arriving at a property, so a good bed is like a business card of your home.
The furniture and condition of the home should be in working order and of good quality