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  • Olivo Santo Luxury Villas Zapallar

    We think 'stickler' is a compliment


    The world's most meticulous Home Test

    To win the Sundes Award, properties must pass all 4 stages of The Sundes Test, where a Hospitality Expert will make a home visit for the last details review.


    How does it work?

    1. Every time we launch a new destination, we create a database of all the homes available.
    2. We then systematically review every home, and shortlist the ones with great design, with great reviews, in great locations.
    3. After an interview with each participating host, we proceed to the Sundes award nomination. In order to let guests know which properties are participating, the nominated houses have this badge:
    4. Nominated Badge
    5. To finally win the Sundes Award and be further recognized internationally, a home needs to complete two final stages: it must delight a Sundes guest and pass the Sundes Home Test, conducted by a hospitality expert member of the Sundes team. The awarded houses have this badge:
    6. Winner Award Badge
    Nominated Badge

    What are we looking for?

    The 100 criteria of the Sundes Test include “measurable” aspects such as WiFi speed and water pressure in the showers, as well as “sensory” criteria such as the aesthetics of the design, the aroma of the spaces and the quality of the amenities such as creams, candles, oils. These criteria represent the “recipe for 5 star hospitality” for the Sundes team.

    How do we develop these criteria? Interviewing expert travel curators, designers, hoteliers, architects, and of course, regular travelers. All the talks have started with the same question: How to achieve a perfect stay?

    What's in it for me?

    If you are a guest, the good news is that we have done the hard work for you. We have eliminated the contingencies of the election. If you are in Sundes, you can rest in peace without doubting the veracity of the booked services, you only need to worry about packing for the next stop.

    If you are a host, this process allows us to find the strengths and weaknesses of your home and, based on that, suggest you specific improvements to meet the best standards and reach 100% of its potential. The Sundes Award helps your home stand out even more from the crowd and get the recognition and reservations it deserves. You will be the insignia that represents your country or destination in the world.

    Nominated Badge
    Nominated Badge

    Why houses don't pass the Sundes test?

    Our team of hospitality experts spend at least three hours in each nominated home, using each service and recreating situations from a guest’s everyday life. If something is not right, they will find it …

    An unresponsive host

    Gentle, fluid communication with a good disposition is essential for a good management of bookings.

    Noisy neighborhood

    Visiting a destination can keep you active during the day, but the pleasant sleep of the guests is as important as a good location

    A bed of poor quality

    A good bed with white cotton sheets is the basis of a good accommodation service. Rest after long hours of travel is usually one of the first activities that guests do when arriving at a property, so a good bed is like a business card of your home.

    Furnitures

    The furniture and condition of the home should be in working order and of good quality

    Nominated Badge

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    NAVEGACIÓN

    • Preguntas Frecuentes
    • Anfitrión
    • Sundes Test

    CONTACTO

      Para hacer una reserva:(+569) 9671 0325
      Para postular tu propiedad:(+569) 4207 8404
      reservas@sundes.com
      Compra o vende propiedades

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